Terms of Trade

1.1 Role Definition: BrightMlk Industries operates as a B2B manufacturer and supplier of industrial dairy and fruit powders. We are the principal in all transactions, not a marketplace intermediary.

1.2 Eligibility Criteria: All buyers must be registered businesses with valid GST, FSSAI license, and IEC (for exports). Individual consumers and unregistered entities are not permitted.

1.3 KYC Verification: All business partners must complete KYC verification including company registration, tax documents, and facility certifications before order processing.

2.1 Minimum Order Quantity: Standard MOQ: 1000kg per product. Trial orders of 500kg available for first-time buyers. Contract manufacturing MOQ: 5000kg per SKU.

2.2 Payment Terms: Standard terms: 30% advance, 70% against shipping documents. Irrevocable Letter of Credit (LC) accepted. Net 30 days for approved credit customers with 3+ years history.

2.3 Price Adjustments: Prices valid for 15 days from quote. Raw material fluctuations may affect pricing. Volume discounts available for 10MT+ orders.

3.1 Product Specifications: All products meet declared specifications: Skimmed Milk Powder (Protein 34% min, Fat 1% max), WPC-80 (Protein 80% min), Fruit Powders (100% pure, spray/freeze dried).

3.2 Certification Requirements: ISO 22000:2018 certified facility. Certificate of Analysis provided with each batch. Third-party testing available at buyer's cost.

3.3 Quality Claims: Quality claims must be reported within 7 days of receipt with retained samples. Disputes resolved via independent NABL accredited lab testing.

4.1 Shipping Terms: All shipments on FOB (Free On Board) Nhava Sheva/Mundra basis unless otherwise agreed. Incoterms 2020 apply. CIF/C&F available at additional cost.

4.2 Packaging Standards: Standard: 25kg multi-layer paper bags with inner liner. Jumbo bags (500kg) and 1MT sacks available. Custom packaging at additional cost (MOQ 5000kg).

4.3 Insurance Coverage: All shipments insured for 110% of invoice value. Institute Cargo Clauses (A) apply. Insurance certificate provided with shipping documents.

5.1 Product Pricing: Ex-works pricing available. FOB/CIF quotes on request. Volume tiers: 1-5MT (Standard), 5-10MT (5% discount), 10MT+ (10% discount + custom terms).

5.2 Documentation Fees: Export documentation: ₹10,000 per shipment. Certificate of Origin: ₹2,000. Health certificate: ₹3,000. Additional certifications at actual cost.

5.3 Payment Processing: LC negotiation charges: 0.5% (min ₹5,000). Wire transfer fees: Actual. Early payment discount: 1% for payment within 7 days.

6.1 Product Formulations: All product formulations, specifications, and manufacturing processes are proprietary to BrightMlk Industries. Reverse engineering prohibited.

6.2 Confidentiality: Buyers must maintain confidentiality of technical specifications, pricing, and trade terms. Non-disclosure agreements available on request.

7.1 Governing Law: These terms are governed by the laws of India. Courts in Delhi have exclusive jurisdiction over all disputes.

7.2 Arbitration: Disputes resolved by arbitration under the Arbitration and Conciliation Act, 1996. Venue: Delhi. Arbitration proceedings in English.

8.1 Unforeseen Circumstances: Neither party liable for delays caused by acts of God, government actions, labor disputes, or supply chain disruptions beyond reasonable control.

8.2 Remedy Period: If force majeure exceeds 30 days, either party may terminate affected orders with mutual settlement of completed work.